About RT Credit Union Bank ( RTCUB )

RT Credit Union Bank ( RTCUB ) Limited is a member of DIB Group Plc, which is one of the leading financial services institutions in America and europ with subsidiaries that are market leaders in their respective segments. Having successfully transformed to a retail and commercial banking-led group, MTB expects to continue to distinguish itself by delivering exceptional services, while enhancing the growth and achievement of the personal and business aspirations of our customers.

Social Footprint

Our Employees

We are committed to improving the livelihood of our employees through effective engagements, health programmes, training and adequate compensation. As an equal opportunity employer, we are committed to providing a safe and conducive work environment for all our employees, including the physically challenged, to enable them carry out their duties in line with the Group’s strategic objectives whilst developing their careers. The Group currently has a few individuals with disabilities in its workforce. These include visually impaired staff and employees with prosthetic limbs, all of whom carry out their duties professionally.

Work-Life Balance

MTB is committed to a work-life balance for its employees. The Group accommodates flexible working hours and employees could be deployed or redeployed to branches and offices close to their homes. The Group pays attention to promoting and preserving quality time for its employees to spend with family and loved ones. A few initiatives include:

* Our shutdown policy, which mandates branches to shut down at 7pm. It is to ensure that employees do not stay late in the office.
*Weekend assignments are not encouraged and where unavoidable, an employee is not supposed to work more than one Saturday per month. While we place great value on training our employees, weekend training sessions have been drastically reduced. We have invested in the use of technology, with our employees having the flexibility of continuous learning via online platforms.

The Vision, Value And Goals Of RT Credit Union Bank

Our Vision, Values & Goals of RT Credit Union Bank entaile the enduring principles that guide and designed all RT Credit Union International team members in the work they do dat to day — in serving customers and making everyone smile.

To be the leading end-to-end financial solutions provider in America through innovative and customer-focused people. Our entire business model is based on trust and integrity as perceived by our stakeholders, especially our customers.
We do everything in our power to ensure that we provide our customers with the products, services and solutions to suit their needs, provided that everything we do for them is based on sound business principles. We have the highest regard for the dignity of all people.

We want to become the financial services leader in these areas:

  • Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.
  • Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.
  • Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.
  • Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.
  • Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.
  • Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

Corporate Internet Banking

You can carry out secure internet banking transactions and e-payments of all kinds, monitor trade transactions and administer payroll. You can easily make payments to customers with accounts anywhere in the world, confirm cheques, stop cheques, issue drafts and pay import duty amongst other functions.

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Sample rate is for illustrative purposes only, assumes a borrower with excellent credit and is subject to change without notice.

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